How do I redeem my gift card?
You can redeem the value of a gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
Gift cards cannot be exchanged for cash.
What happens at the checkout?
If the balance available on the gift card is greater than or equal to the order total, then you can just click Complete order.
If the balance available on the gift card is less than the order total, then you'll be prompted to choose a second payment method for the balance before placing the order.
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
What do I do if I loose my gift card code?
Not to worry, just email me and I will resend your gift card and unique code to you.
Can a gift card be used to lay-by an artwork?
Yes, you will need to enter your unique gift card code and also the LAYBYPLEASE code at the checkout in the 'Gift card or discount code' field. A deposit of 20% of the artwork price is required to initiate a lay-by. If your gift card is less than the deposit amount, you will need to choose a second payment method to pay the balance of the 20% owed.
Gifting the gift card to someone special?
If you are buying a gift card for someone else, then you'll need to forward the gift card email to the recipient.
Can I request a specific gift card value?
Yes, if the amount that you'd like to gift is not listed please get in touch and I will create a custom amount for you.
How long is my gift card valid?
Your gift card is valid for three years from the date of purchase.